Refund Policy
Last updated:
Operator
Svryxellkriz
Kamperstraat 5A, 8011 LJ Zwolle, Netherlands
Geographic Scope and Topic
This refund policy applies to customers in the European Union, with our operations based in the Netherlands. It covers the return and refund of dietary supplements purchased through this e-commerce site, in accordance with EU Consumer Rights Directive 2011/83/EU and Dutch implementation.
Return Eligibility
You may request a return within 14 days of receipt if the product is unopened and in original packaging. This applies in accordance with EU consumer rights where applicable.
How to Request a Return
Contact us at support@svryxellkriz.world or help@svryxellkriz.world with your order details. We will provide return instructions.
Refund Process
Once we receive the returned product in acceptable condition, we will process your refund within 14 business days. Refunds are issued to the original payment method.
Non-Returnable Items
Opened or used products may not be eligible for return due to hygiene and safety reasons. Damaged products must be reported within 48 hours of delivery.
Contact
For refund inquiries: support@svryxellkriz.world, help@svryxellkriz.world